Sankra Casino Cookies Policy

At Sankra Casino, we are committed to transparency about how we collect and use data when you visit our website at sankra.com. This Cookies Policy explains what cookies are, which types we use, why we use them, and how you can manage your cookie preferences. By continuing to use our platform — whether through the Sankra app, desktop browser, or mobile browser — you consent to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They allow us to recognise your device, remember your preferences, and provide you with a more personalised experience. Cookies do not contain personally identifiable information on their own, but they may be linked to other data we hold about you as described in our Privacy Policy.

At SankriaCasino, we use both first-party cookies (set directly by us) and third-party cookies (set by our partners and service providers). Both types serve important functions in delivering a reliable and enjoyable online casino experience.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, services such as the Sankra login process, account registration, and secure payment processing would not be possible. We cannot disable these cookies, as they are fundamental to the operation of sankra.com.

• Session management and authentication during your Sankra sign in
• Maintaining your account state while you browse and play
• Fraud prevention and security verification
• Enabling secure transactions when you deposit or withdraw funds
• Ensuring our responsible gambling tools function correctly

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. This data helps us improve the SankriaCasino website, optimise loading times, and fix technical issues. These cookies collect anonymised or aggregated information and do not identify you as an individual.

• Tracking pages visited and time spent on each section
• Identifying errors and broken links on our site
• Measuring the effectiveness of our Sankra welcome bonus pages
• Analysing how players navigate between our slots, live casino, and sports betting sections

Functional Cookies

Functional cookies allow our website to remember choices you make and provide enhanced, more personalised features. At Sankra Casino, we rely on these cookies to deliver a smoother experience tailored to your preferences.

• Remembering your preferred language (English or German)
• Storing your currency preference (€ or cryptocurrency)
• Saving your login credentials if you choose "remember me" at Sankra register
• Preserving your game filter and lobby settings between sessions

Marketing and Targeting Cookies

We and our trusted advertising partners may use marketing cookies to deliver relevant promotional content, including information about our Sankra bonus offers, free spins, and ongoing promotions. These cookies track your browsing behaviour across websites to build a profile of your interests.

• Displaying personalised offers related to the Sankra welcome bonus and reload promotions
• Tracking conversions from promotional campaigns, including any Sankra promo code activity
• Retargeting visitors who have previously interacted with our website
• Measuring the reach and effectiveness of our advertising campaigns
• Sharing relevant data with affiliates and marketing partners within lawful limits

Third-Party Cookies

Some features and services on our SankriaCasino platform are provided by third parties, who may set their own cookies on your device. These include our game providers such as Pragmatic Play, NetEnt, Evolution Gaming, and others, as well as payment processors and analytics tools. We do not control these third-party cookies directly, and we recommend reviewing the privacy policies of these providers for more information.

Cookies and Our Mobile Applications

If you access our services through the Sankra Android app or the Sankra iOS app, please note that mobile applications may use similar tracking technologies such as mobile identifiers and SDKs rather than traditional browser cookies. The Sankra mobile app collects equivalent data for the same purposes described in this policy. By using the Sankra app, you agree to these practices in the same way as on our desktop platform.

How Long Do Cookies Last?

Cookies we place on your device vary in their duration:

• Session cookies — These are temporary and expire as soon as you close your browser or log out of the Sankra online casino.
• Persistent cookies — These remain on your device for a set period, which may range from a few days to several months, depending on their purpose.
• Third-party cookies — These are governed by the respective third party's retention policy and may persist independently of your sessions on our site.

Managing and Controlling Cookies

At Sankra Casino, we respect your right to control how cookies are used. You have several options for managing your cookie preferences:

Cookie Consent Tool

When you first visit sankra.com, we present you with a cookie consent banner. You may accept all cookies, accept only necessary cookies, or customise your preferences. You can update these choices at any time by accessing the cookie settings link in our website footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically choose to block all cookies, block third-party cookies only, or delete cookies already stored on your device. Please note that restricting cookies may affect the functionality of certain features on our platform, including the ability to complete your Sankra sign in or access your account dashboard.

Opting Out of Analytics

If you wish to prevent analytics providers from collecting data about your visits to our SankriaCasino platform, you may use tools such as Google Analytics Opt-out or similar browser extensions offered by our analytics partners.

Cookies and Your Personal Data

Some cookies we use may be considered personal data under applicable privacy regulations, including the General Data Protection Regulation (GDPR). Where this is the case, our processing of cookie-related data is governed by our Privacy Policy. We process such data on the legal bases of consent (for non-essential cookies) and legitimate interests (for strictly necessary and performance cookies). If you have questions about how we handle your personal data, please contact us at support@sankra.com.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will notify you through a prominent notice on our website or via the cookie consent tool. We encourage you to review this page periodically to stay informed about how we use cookies at Sankra Casino.

Contact Us

If you have any questions or concerns about our use of cookies or any other aspect of our data practices, we invite you to reach out to our support team. At SankriaCasino, our customer support is available 24/7 via live chat and email. You can contact us directly at support@sankra.com and we will do our best to assist you promptly.